Everything you need to empower your Motor Vehicle Administration

Celtic Transportation Services Hub (CTS-Hub™) is a comprehensive enterprise platform that merges all your motor carrier and motor vehicle services administration, business management, employee training, and customer support into one, unified environment.

CTS-Hub CTS-IRP CTS-IFTA CTS-PARS CTS-CVIEW CTS-FuelTax CTS-Reg CTS-Drive CTS-IFR CTS-iLearn CTS-Doc CTS-Cash Motor Carrier Motor Vehicle Business Management Training CTS-Hub Financial Workflow Inventory Data_Mgt Correspondence Reporting Role_Mgt Auditing Inquiries Incident_Track eServices

With more than 13 years of experience solving the problems of state MVAs, we understand the risks and challenges you face when it comes time to modernize your legacy systems and supporting technologies. With this in mind, we’ve built CTS-Hub from the ground up to provide your agency with a new generation of knowledge-infused solutions resulting in faster implementation, easier maintenance & support, and an improved experience for all your citizens and key project stakeholders.


Leave Legacy Behind

Gone are the days of using siloed, antiquated applications. With our customizable commercial off-the-shelf (COTS) components, we deliver a fully-integrated solution that meets your agency's specific scalability, flexibility, and security needs.

With a unique blend of industry knowledge, business processes and data management, we provide a holistic approach to your transportation services.

  • Built on a service-oriented architecture (SOA) for robust flexibility and scalability.
  • Browser-based platform designed for anytime, anywhere access.
  • Built on a responsive user interface framework, providing an optimal viewing and interaction experience across a wide range of devices (from large desktop monitors to small mobile phones).
  • Centralizes all your data from across multiple applications into one seamless environment for improved operational efficiencies and enhanced customer service.


Improve your operational efficiency, effectiveness & accuracy

CTS-Hub offers a selection of robust, highly-configurable business administration modules, for managing your daily operations and empowering your employees by giving them what they need to get their job done.

Financial

Financial functionality including general ledger, funds distribution, reconciliation, refund processing and escrow accounts.

Workflow

Supports workflow processes to accommodate transactions that are submitted for review and approval before moving on to the next step in the workflow.

Inventory

Manage plate and decal inventory, with functionality including assignment, tracking, approvals, shipping and ordering.

Correspondence

Administer outgoing communications and manage customer correspondence. Create and modify standard letter formats or invoice templates.

Reporting

Build and execute reports and ad-hoc reports.

Role Management

Manage groups and permissions easily with role-based authorization.

Auditing

Tools for audit selection, notification generation, tracking, results entry and subsequent invoicing.

User Management

Set up and manage which resources your users are allowed to access.

Inquiries

Comprehensive, tree-structured inquiry feature makes retrieving customer information and transaction history effortless.

Data Management

Deployment can be on-premises in your data center, or we can provide off-premises hosting options in our secured facility (including cloud-based implementation).

Incident Tracking & Resolution

Report and track incidents with automated email notifications (triggers include new incidents, status changes or when an issue is resolved), incident status/summary & historical reports, ability to attach documents/screenshots, incident prioritization and incident filtering/searching capabilities.

eServices

Support for online transactions, making services available in-office also accessible to your citizens from any internet-enabled device.


The Support you Need

Customer support isn't an afterthought here at Celtic - it's at the core of everything we do. We pride ourselves in going the extra mile to meet and exceed your needs. That's why you can always count on our real, live customer support team that will go out of the way to help.